STUDY HOLIDAY IN COLLEGE REGULATIONS

ART. 1 GENERAL RULES

The sale and purchase of a package holiday, and therefore this Contract, are governed by the Italian Tourism Code (Articles 32–51), as currently amended by Legislative Decree no. 62/2018 implementing EU Directive no. 2015/2302, as well as by the provisions of the Italian Civil Code concerning transport and mandate, where applicable.

ART. 2 ORGANIZER

The organizer of the study holiday is Holiday System S.r.l., with registered office at Via Giacomo Matteotti 1/E, 38065 Mori (TN), Tel. +39 0464 755023, VAT No. and Tax Code 01554560225.

ART. 3 ELIGIBILITY

Boys and girls aged between 12 and 17 may participate in the study holiday.

ART. 4 PERIODS AND SERVICES

The periods and participation fees are indicated on the presentation page of the offers and during the registration process.

The registration fee includes:

• Air travel in economy class from Milan and Rome
• Transfer by coach (GT) from the airport to the College and vice versa
• Full board accommodation: overnight stay, breakfast, lunch, and dinner
• Language course
• Sports and recreational activities
• Use of computers with free internet connection
• Use of Wi-Fi in common areas
• Excursion package as described on the website
• Assistance from our staff
• Insurance as defined in Art. 13 below

The fees do not include expenses for any optional additional excursions that may be chosen by the participant on site.

Participation fees are shown on the booking page, accessible from the website menu www.holidaysystem.it.

ART. 5 BALANCE PAYMENT

The balance of the participation fee must be paid by bank transfer to Banca Popolare Volksbank, IBAN: IT22P0585620800088571225808, payable to Holiday System S.r.l., by 15/05/2025.

ART. 6 DEPARTURES

Group leaders will take charge of participants at the airports of Milan and Rome at times that will be communicated to families at least 15 days before departure. From that moment, Holiday System S.r.l. assumes responsibility for the minors.

ART. 7 RETURNS

Group leaders of Holiday System S.r.l. will hand over participants to their parents or legal guardians, or their authorized delegates, on the return day at the airports of Milan and Rome at times that will be promptly communicated. From that moment, all responsibility of Holiday System S.r.l. towards the minors ceases.

ART. 8 CHANGES

If the study trip cannot take place due to force majeure (such as wars, strikes, epidemics, suspensions by authorities, terrorist acts, etc.), Holiday System S.r.l. reserves the right to retain only the actual documented expenses incurred (airfare, insurance, etc.).

ART. 9 BAGGAGE ALLOWANCE

We will inform participants’ families of the airline used, meeting and flight times, and baggage weight and size limits. Any excess baggage costs will be borne by the participants.

ART. 10 TRAVEL DOCUMENTS

A valid document for entry into the destination country is required.

Italian citizens traveling to the United Kingdom for tourism must have a valid passport for the entire duration of their stay and must apply for an ETA entry permit at least 72 hours before departure.

In all cases where minors under 14 travel without a parent, a form issued by the Police Headquarters (Questura) regarding accompaniment abroad must be completed. Holiday System S.r.l. will provide this form, including the details of the accompanying adult.

ART. 11 CANCELLATIONS

Cancellations must be sent exclusively by registered mail or email to iscrizioni@holidaysystem.it.

The following penalties apply:

• 40% of the total fee for cancellations up to 30 days before departure
• 60% up to 20 days before departure
• 100% after this period

Participants may cancel without standard penalties if they test positive for COVID-19 or are required to isolate due to contact, with a penalty limited to the cost of the airfare (maximum €400). Documentation must be provided.

To partially cover cancellation risks, it is possible to purchase the “Zero Risk Guarantee” option for €50.00, which eliminates penalties (except the guarantee fee and a €40 handling fee) in case of serious reasons such as:

• death, illness, or injury of the participant or close relatives (up to 3rd degree)
• inability to reach the departure location due to natural disasters
• breakdown or accident of transport
• theft of travel documents preventing timely replacement
• change in school exam dates
• urgent life-saving surgery for a registered pet (dog or cat) within 7 days before departure

Withdrawal must be communicated promptly via email with supporting documentation.

No refunds will be given in case of missing or incorrect travel documents, delays in obtaining them, disciplinary repatriation, or illegal behavior. Any extra costs will be borne by the participant.

ART. 12 EARLY RETURN

Participants requesting early return for any reason are not entitled to refunds for unused services, and return costs are entirely at their expense. Families must organize early returns not dependent on the company.

ART. 13 INSURANCE

From the moment minors are taken into care until they are returned, participants are covered by insurance policies with Itas Assicurazioni:

• Third-party liability insurance:
  €6,000,000 per claim / per person / for property damage
• Accident insurance:
  €150,000 permanent disability
  €100,000 death
  €5,000 medical expenses (10% deductible)

Additionally, travel insurance with Nobis Assicurazioni includes:

• €1,000 medical expenses
• €1,000 hospitalization allowance for COVID-19 (€100/day up to 10 days)
• €1,500 recovery allowance
• €500 baggage theft or loss

By registering, the parent/legal guardian agrees to waive any compensation exceeding these limits.

Italian citizens in the UK are entitled to emergency or urgent healthcare; other treatments may require direct payment.

ART. 14 REQUIRED DOCUMENTATION AND MEDICAL CERTIFICATES

Each Participant must complete and submit all required documentation within the deadlines indicated in the registration email. Missing documents will prevent participation, without liability for the Organizer.

The following must be provided to the College:

1. Copy of a medical certificate for non-competitive sports fitness or competitive sports fitness (issued within one year from the end of the stay). Without it, no sports activities are allowed.
2. Declaration of absence of infectious diseases (to be completed by the parent/guardian).
3. Any additional documentation required by applicable regulations at the time of the holiday.

ART. 15 RECOMMENDED CLOTHING

Recommended items: 2 pajamas, underwear, 1 bathrobe or shower towel, 1 face towel, laundry bag, 1 coat, 1 rain jacket, 8 t-shirts, 8 pairs of socks, 2 pairs of sneakers, 2 pairs of shorts, 1 pair of slippers, 2 tracksuits, leisure clothing, 1 sweater or sweatshirt, 1 swimsuit. Laundry service is available at the College.

ART. 16 COMPLAINTS

Any issue during the stay must be reported immediately so that Holiday System S.r.l. can resolve it promptly. Complaints may also be submitted by registered letter within 10 working days from return.

ART. 17 PARTICIPANT CONDUCT

If a participant behaves in a seriously inappropriate manner, Holiday System S.r.l. reserves the right to notify the family and terminate the contract, repatriating the participant at their expense. Participants are liable for damages caused.

Students may leave only with parents/legal guardians or authorized persons.

The management is not responsible for lost, forgotten, or stolen items. Valuables may be deposited for safekeeping.

In cases of force majeure, Holiday System S.r.l. reserves the right to amend these regulations.

ART. 18 EXPRESS TERMINATION CLAUSE

Failure to complete required registration information or to pay the full fee within deadlines results in immediate termination of the contract, with the Organizer entitled to retain all sums received and claim further damages.

ART. 19 DISPUTES

In the event of legal disputes regarding the interpretation of this contract, the competent court is Trento.